FAQ
Account management and security
- How do I add my emergency contact?Published on Jul 24, 2025Updated on Sep 8, 202558
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Sep 8, 2025137
- OKX EEA Beginner's GuidePublished on Jun 30, 2025Updated on Sep 8, 20254
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Sep 8, 20251,511
- How do I register an account on OKX?Published on May 23, 2024Updated on Sep 8, 202522,535
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Sep 8, 202514,355
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Sep 8, 20259,885
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Sep 8, 20253,705
- How do I update my login password?Published on Aug 22, 2023Updated on Sep 8, 202527
- How do I reset my Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Sep 8, 20257
- What is sub-account?Published on Aug 22, 2023Updated on Sep 8, 20251,659
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Sep 8, 20252,935
- How do I update my authenticator app?Published on Aug 1, 2024Updated on Sep 8, 202571
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Sep 8, 202512,780
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Sep 8, 202510,322