Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Sep 8, 20258,470
How do I find my deposit address and tag/memo/comment?
Updated on Sep 8, 202557,815
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,584
How do I create passkeys? (app)
Updated on Sep 8, 20259,950
How do I use a physical security key to protect my account?
Updated on Sep 8, 202510,564
Getting started
A beginner's guide to identity verification
Updated on Sep 9, 20256,216
How do I link an authenticator app?
Updated on Sep 8, 202514,392
Why hasn't my deposit been credited?
Updated on Sep 2, 202512,785
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,584
Do I need to pay fees for deposit and withdrawal?
Updated on Sep 8, 20255,330
FAQ
View more